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Betting Rules
These Betting Rules explain the general conditions that apply when you use the betting services available through Race96 Casino. Please read them carefully before opening an account or placing a bet. Product-specific rules, account conditions, promotions and applicable laws may also apply. If a specific rule conflicts with these general rules, the rule displayed for the relevant product or market will usually take precedence.
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1. General betting conditions
By accessing or using a betting service provided by Race96 Casino, you agree to follow these rules, the applicable Terms and Conditions, and any additional conditions shown on the website. These rules are intended to give players a clear overview of how bets are generally accepted, recorded, settled and reviewed. You should always check the market information, selections, odds, stake and any other details before confirming a bet.
Table of contents
Betting services are available only where permitted by applicable law and where Race96 Casino makes the relevant product available. Availability can depend on your location, account status, age, identity checks and other legal or operational requirements. It is your responsibility to ensure that your use of the service is lawful in the place where you are located. You must not use the service if online betting is not permitted for you.
You must be at least the legal gambling age that applies to you and must provide accurate information when creating and using an account. Race96 Casino may ask you to verify your identity, age, address, payment method or source of funds. A bet or transaction may be delayed, restricted or cancelled while required checks are completed. You must not allow another person to use your account, and you must not place bets on behalf of another person.
- One person should use only their own account and personal payment methods.
- Account details must be kept accurate and updated when circumstances change.
- You must protect your login credentials and notify the operator if you suspect unauthorised access.
- Attempts to bypass account, location, age, identity or security controls are not permitted.
- The use of automated software, bots, scripts or other tools designed to interfere with the service may be restricted or prohibited.
- You must not use the service for unlawful activity, fraud, money laundering or any other dishonest purpose.
Race96 Casino may refuse, limit, suspend or review an account or transaction where it reasonably considers that legal, security, integrity or responsible gambling concerns exist. Any action taken will be handled in accordance with applicable requirements and the relevant account terms. These rules do not create a guarantee that a particular market, event, payment method or betting feature will always be available.
2. Placing and confirming bets
Before placing a bet, select the market and outcome you wish to back, enter your intended stake and review the bet slip carefully. The bet slip may show the applicable odds, potential return, fees if relevant, market conditions and other important information. You should confirm that all selections and amounts are correct before submitting the bet.
A bet is not final merely because a selection has been added to a bet slip. It is generally accepted only after the betting system records the bet and provides a confirmation or reference. A pending, rejected or interrupted request should not be treated as an accepted bet. If you are unsure whether a bet was accepted, check your account history before attempting to place it again.
Odds, prices and bet slips
Displayed odds and prices may change before a bet is accepted. This can happen because of market movements, event information, trading decisions, technical updates or other circumstances. The odds or price recorded at acceptance will generally be used for settlement, subject to any applicable product rules. If the displayed information is clearly incorrect or obviously erroneous, the bet may be reviewed and corrected or cancelled in line with the applicable rules.
A single bet may contain one selection, while a combination or multiple bet may contain several selections. The way a multiple bet is calculated can depend on the product and the market rules shown at the time. A selection that is cancelled, postponed, abandoned or otherwise made void may affect a multiple bet differently from a selection that is settled as a loss or win. Always review the specific market rules before confirming a multiple bet.
- The minimum and maximum stake, if any, will be shown where relevant or may be set by account or product conditions.
- A stake may not be changed after a bet has been accepted unless a permitted feature allows the change.
- A bet cannot normally be cancelled simply because the odds, event or personal circumstances later change.
- A bet placed after an event or material part of an event has started may be rejected or reviewed if the market was not intended to be available at that time.
- If a technical error affects the bet slip, displayed odds, event information or acceptance process, the transaction may be investigated.
- You should retain any confirmation or transaction information that may assist with an account enquiry.
A betting request may fail because of an interruption, maintenance, connection problem, payment issue, account restriction or other technical reason. If a bet is not recorded as accepted, the amount should not be assumed to have been wagered. If an amount appears to have been deducted without a corresponding bet confirmation, review your account activity and raise the issue through the available support or complaints process.
Live and in-play betting
Where live or in-play betting is offered, markets and odds may change quickly as an event develops. Delays can occur between an event taking place and information being displayed or a bet being accepted. A bet submitted during a material event, score or market change may be held, rejected, accepted at revised odds or reviewed under the applicable product rules. You should check the status of every live bet in your account history.
3. Events, markets and settlement
Bets are settled using the official result or outcome determined by the relevant event authority, competition body, venue, data provider or other recognised source specified in the applicable product rules. Information shown on the website may be provisional until the result has been checked. A later correction may be applied if an official result is amended or if a genuine settlement error is identified.
Postponed, abandoned or changed events
Special rules may apply when an event is postponed, abandoned, interrupted, relocated, shortened or changed in a way that affects the original market. The treatment can vary according to the product, market type and applicable competition rules. Some bets may remain valid, while others may be cancelled or settled according to the rules displayed for that market. A change to a participant, venue, starting time or event format may also affect settlement.
Incorrect information and obvious errors
Race96 Casino aims to provide accurate market information, but errors can occur. An obvious error may include an incorrectly displayed price, selection, result, handicap, event time or other material detail that a reasonable player would recognise as incorrect. Where permitted, a bet affected by an obvious error may be corrected or cancelled rather than settled using the incorrect information. If the error affects a payout or account balance, the account may be adjusted after review.
Returns and account balances
Where a bet is a winning bet, any return is calculated according to the accepted odds, stake and product rules. A losing bet normally results in the stake being retained as the wagered amount. Voided or cancelled bets are treated according to the applicable market conditions. Your account history is the primary record of accepted bets, settlement status, stakes and returns, although records may be corrected where a genuine error or unlawful activity is identified.
Payments, withdrawals and account balances may be subject to identity verification, transaction checks, payment-provider requirements, legal obligations and the applicable account terms. A displayed balance may include funds that are pending, restricted or subject to a review. You should not assume that a balance is available for withdrawal until the relevant checks and conditions have been completed.
- Check the event, market, selection and odds before confirming your bet.
- Review the bet confirmation and account history after placing a bet.
- Check the settlement status after the event has concluded.
- Contact the available support channel promptly if a result, return or transaction appears incorrect.
- Keep records of relevant bet references, dates and screenshots where appropriate.
If a bet remains unsettled for longer than expected, this may be due to a pending official result, a data review, an event interruption, a market investigation or an account check. You should avoid placing duplicate bets while the status is unclear. Any final settlement will be made under the rules that applied to the relevant market and the information available for that event.
4. Integrity, responsible gambling and enquiries
Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and use only money you can afford to lose. Do not chase losses, borrow money to bet, or continue playing when you feel stressed, upset or unable to remain in control. Taking regular breaks can help you review whether your gambling remains enjoyable and affordable.
- Set personal spending and time limits before placing bets.
- Keep gambling separate from essential household spending and financial commitments.
- Avoid betting when affected by alcohol, medication, fatigue or strong emotions.
- Do not increase stakes to try to recover previous losses.
- Use available account restrictions, deposit controls, time-out options or self-exclusion tools if you need a break.
- Seek independent support if gambling is causing financial, relationship, work or personal difficulties.
Race96 Casino may apply measures designed to support safer gambling and protect the integrity of its services. These measures may include account reviews, transaction checks, restrictions, cooling-off periods or other controls. A request for a limit, time-out or self-exclusion should be made through the relevant account or support process. You should not attempt to open another account or use another person’s account to avoid a restriction.
Suspicious betting patterns, attempted manipulation, collusion, misuse of promotions, false information, chargebacks, payment abuse and other conduct that may affect the fairness or security of the service can be investigated. Where necessary, activity may be reported or referred to the appropriate body in accordance with applicable law. Bets connected with proven manipulation or prohibited conduct may be cancelled or otherwise dealt with under the relevant terms.
Questions, disputes and rule changes
If you believe a bet has been accepted, settled or recorded incorrectly, review the market rules and your account history first. You should then raise the matter through the available Race96 Casino support or complaints process, providing enough information to identify the account and transaction. The issue may be reviewed against system records, event information, payment records and the rules that applied when the bet was placed.
Race96 Casino may update these Betting Rules when products, technology, legal requirements or operational processes change. The latest version published on the website will apply from the stated effective date, or from publication where no separate date is shown. It is your responsibility to review the rules periodically. If you continue to use the betting service after an update, that may indicate acceptance of the revised rules.
If gambling no longer feels enjoyable or manageable, stop betting and use the responsible gambling tools available to you. Independent gambling support services in Australia can also provide confidential information and assistance. You do not need to wait until a problem becomes serious before asking for help.
