Responsible Gaming

Race96 Casino supports a balanced approach to gambling. Gambling should be an enjoyable form of entertainment, not a way to make money, solve financial problems or manage difficult emotions. Responsible gaming means understanding the risks, making informed choices and knowing when to pause or stop.

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Gamble for entertainment, not income

Casino games and other gambling activities are based on chance. The outcome of each game is uncertain, and previous results do not improve the likelihood of a future result. A win is never guaranteed, even when a particular game appears to be following a pattern. You should only gamble with money that you can afford to lose without affecting your everyday needs.

Table of contents

Gamble for entertainment, not income Set limits and keep control Recognise warning signs Breaks, self-exclusion and getting support

Before you play, consider whether gambling fits comfortably within your personal budget. Money needed for rent, mortgage payments, household bills, food, education, savings or other essential commitments should not be used for gambling. Gambling with borrowed money, credit intended for essential spending or funds set aside for someone else can create additional financial pressure.

A responsible approach also means accepting that losses are part of gambling. Trying to recover losses by increasing stakes or playing for longer is known as chasing losses. This can lead to decisions that are made under pressure rather than as part of a planned entertainment budget. There is no reliable strategy for winning back money that has already been lost.

Treat gambling as a leisure activity rather than a source of income.
Decide how much you can afford to spend before you begin.
Set a time limit as well as a money limit.
Do not gamble with money needed for essential expenses.
Never chase losses or increase stakes to try to recover them.
Avoid gambling when you are upset, tired, stressed or affected by alcohol or other substances.
Keep gambling separate from important financial and personal decisions.

Gambling is not suitable for everyone. People under the legal gambling age must not use gambling services. You should also consider avoiding gambling if you have previously experienced gambling-related harm, if gambling has affected your relationships or finances, or if you are concerned about someone close to you.

Set limits and keep control

Planning your gambling in advance can make it easier to keep control. Decide what you are comfortable spending and how long you intend to play before opening a game. Once your limit has been reached, stop for the day or take a break. Do not change your plan simply because you are winning, losing or feeling pressure to continue.

Use available account controls

Depending on the services and controls available to you, you may be able to use features such as deposit limits, loss limits, wagering limits, session reminders, reality checks, time-outs or account closure. These tools are designed to help you make decisions before or during a gambling session. Review the options in your account and choose controls that match your personal budget and circumstances.

A limit works best when it is realistic, set before you play and treated as firm. If a limit can be changed easily when you are in the middle of a session, it may not provide the protection you need. Consider setting a lower limit, taking a longer break or asking for a restriction on access. Where a control or restriction is available, check its terms, timing and effect before relying on it.

Set a gambling budget using only disposable funds.
Choose a maximum session length and use reminders where available.
Keep a record of deposits, withdrawals and gambling activity so you understand your overall spending.
Take regular breaks away from the screen and do something unrelated to gambling.
Avoid using multiple accounts or services to get around a limit or restriction.
Review your gambling habits regularly and adjust your approach if it is becoming difficult to stay within your plan.

You can also reduce temptation by removing saved payment details where practical, avoiding gambling-related advertising and notifications, and using device or browser controls to limit access. These steps may be useful alongside account controls, particularly if you are taking a longer break.

Recognise warning signs

Gambling-related harm can develop gradually. Some people notice changes in their spending, mood, sleep, relationships or work before they recognise that gambling has become difficult to control. Paying attention to these changes can help you act early. You do not need to wait until a serious problem has developed before asking for support.

Possible signs of concern

Spending more time or money gambling than you intended.
Feeling unable to stop, reduce or take a break from gambling.
Chasing losses or gambling with money set aside for bills and other needs.
Borrowing money, selling possessions or using credit to continue gambling.
Keeping gambling secret from family, friends or people you trust.
Feeling restless, irritable or anxious when you are not gambling.
Thinking about gambling frequently or finding it difficult to focus on other activities.
Missing work, study, family commitments or social activities because of gambling.
Arguing with people close to you about gambling or its financial effects.
Feeling guilt, shame, hopelessness or distress after gambling.
Using gambling to escape stress, loneliness, sadness or other difficult feelings.
Increasing the amount or frequency of gambling to experience the same excitement.

If any of these signs feel familiar, consider stopping gambling and speaking with someone you trust. A practical first step can be to close the session, use a time-out or self-exclusion option, and make a plan for what you will do next. You may also wish to speak with a qualified financial counsellor or a gambling support service in your state or territory.

If gambling is affecting your safety or you are experiencing severe emotional distress, seek urgent help through appropriate emergency or crisis services. If someone you know is experiencing harm, approach them calmly, listen without judgement and encourage them to access professional support. Avoid offering money to cover gambling losses, as this may unintentionally allow harmful behaviour to continue.

Breaks, self-exclusion and getting support

Taking a break is a useful step when you want time away from gambling or are finding it harder to follow your limits. You can stop a session at any time and may be able to request a temporary time-out, longer restriction or account closure through the available account support process. If you ask for a restriction, provide clear information about the period and level of access you want limited, and do not create another account to continue gambling.

Self-exclusion

Self-exclusion is a formal request to restrict or prevent access to gambling for a chosen period or until further review, depending on the option available and the relevant rules. It is intended for people who want stronger protection from gambling. Read the applicable self-exclusion information carefully, including when the restriction starts, how long it lasts, which services it covers and what happens if you try to return before it ends.

Self-exclusion is only one part of a broader support plan. You may also benefit from blocking gambling websites or applications, asking your bank or payment provider about available gambling transaction controls, sharing your plan with a trusted person and arranging help with budgeting or emotional wellbeing. These actions can make it easier to maintain a break and address the reasons gambling may have become difficult to manage.

Support for you or someone close to you

Support is available from professional gambling counsellors, financial counsellors, mental health services and relevant state or territory support organisations in Australia. These services can help with gambling urges, financial concerns, family impacts and planning a safe break. You can seek help even if you are not sure whether your gambling meets a particular definition of harm.

If you would like information about responsible gaming features, account restrictions or the process for taking a break, use the support options made available through Race96 Casino. Do not send sensitive financial or identity information through an unverified channel. Review the applicable privacy information and account terms before submitting a request.

Stop playing and sign out if you feel unable to control your gambling.
Use available limits, time-outs, self-exclusion or account closure options.
Tell a trusted person what is happening and ask them to support your plan.
Contact a qualified gambling or financial support service in Australia.
Seek urgent assistance if gambling is connected with immediate danger or severe distress.
Return to gambling only if you can do so safely, within a clear plan and in accordance with applicable requirements.

Responsible gaming is an ongoing choice. Your circumstances can change, so review your limits whenever your income, expenses, health, relationships or routine changes. Race96 Casino encourages players to make informed decisions, take regular breaks and seek support early whenever gambling stops feeling enjoyable or manageable.